DMIT Service Update & Compensation Notice — HKG / TYO Regions

🌐 DMIT Service Update & Compensation Notice — HKG / TYO Regions

Dear customers,

We sincerely apologize for the recent network instability affecting our HKG and TYO regions due to persistent DDoS attacks.
Despite our mitigation efforts, intermittent service interruptions have still occurred.

We’re continuously upgrading our protection systems and working closely with upstream providers to ensure a more stable and reliable experience.

Thank you for your understanding and patience — we truly appreciate your trust and support.
To show our gratitude, here are our compensation and discount arrangements 👇


🏙️ HKG Pro / HKG EB Customers

Eligibility

  • Active (or suspended) HKG Pro / HKG EB service before Oct 31, 2025
  • Activated before Oct 15, 2025

Compensation
🎁 One free LAX Pro Echo service

  • Expiration synced with your latest expiring HKG Pro / HKG EB (max 1 year)
  • Includes 1.3× transfer quota
  • Automatically added before Nov 15, 2025 (no ticket required)

LAX.Pro.Echo Specs

1 vCPU
1 GB RAM
20 GB SSD
780 GB Transfer (1.3× included)
500 Mbps VirtIO Interface
1 IPv4 + 1 IPv6 /64
Premium Network Profile
$45.90 / Year


🗼 TYO Pro / TYO EB Customers

Eligibility

  • Active (or suspended) TYO Pro / TYO EB service before Oct 31, 2025
  • Activated before Oct 15, 2025

Compensation
🎁 One free LAX Pro Echo service

  • Expiration synced with your latest expiring TYO Pro / TYO EB (max 1 year)
  • Automatically added before Nov 15, 2025 (no ticket required)

LAX.Pro.Echo Specs

1 vCPU
1 GB RAM
20 GB SSD
600 GB Transfer
500 Mbps VirtIO Interface
1 IPv4 + 1 IPv6 /64
Premium Network Profile
$45.90 / Year


💼 HKG T1 / TYO T1 Customers

Eligibility

  • Active (or suspended) HKG T1 / TYO T1 service before Oct 31, 2025
  • Activated before Oct 15, 2025

Compensation
🎁 One free LAX T1 service

  • Matches your highest monthly-priced T1 product
  • Same expiration (max 3 months)
  • Example: If your highest-priced plan is HKG T1 TINY, you’ll receive a LAX T1 TINY with the same expiry
  • Custom configurations won’t carry over
  • Automatically delivered before Nov 15, 2025 (no ticket required)

💰 Special Discount Codes (Valid until Oct 20, 2025)

💡 For new orders only — not stackable with other discounts or special offers.

  • HKG Pro / TYO Pro
    202510_HKG_TYO_PRO_20OFF_RECURRING → 20% OFF (Quarterly or longer)

  • HKG T1 / TYO T1
    202510_HKG_TYO_T1_30OFF_RECURRING → 30% OFF (Quarterly or longer, excluding WEE)


🔁 Refunded Orders (Aug 25 – Oct 15, 2025)

If you purchased HKG or TYO special offer products and later received a refund,
you may submit a support ticket to reactivate your order.
(Reactivated orders do not include additional compensation.)


💬 Once again, thank you for your continued trust and support in DMIT.
We’ll keep improving to deliver a stronger, faster, and more resilient network experience for everyone.

— DMIT Cloud Services

Post Time: 2025-10-15 06:06:40

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